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Managed IT Support
Unlimited remote and scheduled on-site support for a fixed per-seat monthly fee. Patch management, monitoring, asset tracking and a real human answering the phone in Pomona.
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Serving the Inland Empire since 2014
Practical IT for businesses that cannot afford a bad Monday.
Ironvale Technology Group keeps networks, workstations and servers running for dental groups, logistics firms, contractors and professional offices across Pomona and the surrounding valley. Flat monthly pricing, named engineers, and a published response clock — no ticket black holes.
Call 909-292-2279 · Mon–Fri 8:00 AM – 6:00 PM PT · 4950 Bel Meadow Drive, Pomona, CA 91766
0Years in business
0Endpoints under contract
0Median first response
0Monitored uptime, 2025
What we do
Six services that cover almost everything a 5–80 person office needs
We are deliberately narrow. We do not build mobile apps, we do not run ad campaigns, and we do not resell products we have never deployed ourselves. What we do, we do every working day.
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Cybersecurity & Compliance
Endpoint detection, multi-factor rollout, phishing simulation, written policies and evidence packs for cyber-insurance questionnaires and client security reviews.
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Microsoft 365 & Cloud
Tenant setup, mailbox and SharePoint migration, Entra ID hardening, license right-sizing, and Teams telephony for offices leaving legacy phone systems.
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Backup & Disaster Recovery
Local plus off-site image backups with quarterly restore drills. We document recovery time objectives and prove them, in writing, twice a year.
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Networks & Structured Cabling
Firewalls, managed switches, business Wi-Fi surveys, Cat6 runs and clean rack builds for warehouses, clinics and multi-suite offices.
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Hardware & Lifecycle
Standardised workstation builds, staged deployment, warranty handling, board-level repair for out-of-warranty units, and certified data destruction on retirement.
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Why clients stay
You will know the name of the person fixing your problem
Most contracts in our region route you into a national dispatch queue. Ironvale assigns every client a primary engineer and a documented secondary, both of whom have physically stood in your server room. When you call 909-292-2279, the person answering can already see your network map.
- Flat pricing. Per seat, per month. Emergency hours are included for contract clients — no after-hours surprise invoices.
- Documentation you own. Network diagrams, credentials and licence records are exported to you quarterly. If you leave, you leave with everything.
- 30-day rolling agreements. After the first quarter, contracts continue month to month. We keep clients by being useful.
- Local stock. Spare switches, laptops and drives sit on our shelf in Pomona, not in a warehouse three states away.
How engagements run
A predictable four-step onboarding
Nothing about this process is improvised. It is the same sequence we have used for every client since 2016, refined after each one.
01
Assessment
A 90-minute on-site walkthrough. We inventory every device, test a real backup restore, and review your Microsoft 365 tenant. You receive a written risk register.
02
Proposal
A one-page scope with a fixed monthly figure, a remediation list priced separately, and a plain-English service level table. No modular add-on maze.
03
Stabilise
The first 30 days are remediation: patching, backup repair, MFA enforcement, documentation. Most clients see ticket volume fall by half in month two.
04
Operate
Ongoing monitoring, monthly reporting, quarterly technology reviews with Kasey, and an annual budget forecast for hardware replacement.
Client feedback
References available on request — here is what they say first
“We had three practices on three different backup products and nobody could say if any of them worked. Ironvale consolidated everything and now sends us a restore test every quarter. That report alone is worth the fee.”
RMR. Marquez, Practice Administrator
“Our dispatch floor cannot go down. In two years the longest outage we have had was 24 minutes, on a Saturday, and someone called us before we noticed it.”
DTD. Tran, Operations Director
“Our insurer sent a 60-question security form. Kasey filled it in with us over one afternoon and we got the renewal without a premium increase.”
LSL. Sandoval, Managing Partner
Coverage area
On site within 45 minutes across most of the valley
Our office at 4950 Bel Meadow Drive, Pomona, CA 91766 sits minutes from the 60, 71 and 10 freeways. We schedule same-day on-site visits for contract clients in the following communities and accept project work slightly further out.
| Area | Typical drive | Same-day on site |
|---|---|---|
| Pomona & Phillips Ranch | 5–12 min | Yes |
| Claremont, La Verne, San Dimas | 12–20 min | Yes |
| Ontario, Chino, Montclair | 15–25 min | Yes |
| Diamond Bar, Walnut, Industry | 15–25 min | Yes |
| Rancho Cucamonga, Upland, Fontana | 25–40 min | Usually |
| East Los Angeles County | 40–70 min | Scheduled |
From the desk
Recent notes and advisories
We publish short, practical pieces for local business owners. No vendor press releases.
Multi-factor authentication is now a condition of insurance, not a nice-to-have
Three of our clients renewed cyber policies this spring and all three carriers required enforced MFA on email and remote access. Here is the shortest path to compliance in a Microsoft 365 tenant.
Read the note →
The Windows 10 hardware you kept is now costing you more than replacing it
Extended security updates buy time, not value. We looked at the real per-machine cost of holding old workstations across four client fleets.
Read the note →
Four cabling shortcuts we keep finding in Inland Empire offices
Daisy-chained desk switches, unterminated runs, no labelling and a firewall in a cupboard. The four physical-layer problems behind most 'the internet is slow' complaints.
Read the note →Next step
Book the free assessment. Keep the report either way.
If we are not the right fit, you still walk away with a written inventory and risk register you can hand to any provider. That is how confident we are in the work.